- Notifications are not sent if the user is viewing a page with include the chat (the user browser is open and visible, and the active page contains the chat).
- Notifications are not supported on iPhone and iOS devices.
- Notifications work only for secure URLs that use HTTPS (not HTTP). Your Chat.RPAiX admin URL must use
HTTPS. - When push notifications are active, they replace desktop notifications.
- If desktop notifications aren’t working, try the solutions in the push notifications section.
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