rpaix helprpaix help

AIX

home/Documentation/AIX
Expand All Collapse All
  • Getting Started
    • Creating an Account
    • Installing the AIX widget onto a website
    • Modifying the appearance of the AIX widget
    • Optimal Configuration
    • Manage Users
      • Manage Agents
      • Information
  • Manage Conversations
    • Text Editor
      • Merge Fields
    • Rich Messages
    • Attachments
  • Settings
    • Office Hours
    • Articles
    • Departments
      • Department Settings
      • How it works?
      • How to assign a department
    • QUEUE
    • Routing
    • Manual Routing
    • Email Piping
    • Pusher
    • Direct Messages
    • Automations
    • Newsletter
    • Amazon Web Services
    • Saved Replies
  • Setup and usage
  • Notifications
    • Email Notifications
    • Push Notifications
      • Activation
      • Users Activation
      • Information
      • Push notification for admin and agents
    • Desktop Notifications
    • Text Message Notifications
      • Activation
      • Information
    • Sound Notifications
  • Google
    • Synchronization
    • Dialogflow
    • Dialogflow Actions
    • Dialogflow Fulfillment
    • Dialogflow Information
    • Human Takeover
      • Human Takeover Option
      • Manual Human Takeover
      • WhatsApp, Messenger, Telegram,
    • Information
      • Dialogflow Response
      • User Attachment
      • Bot Attachment
      • Rich Messages
      • Rich message response
      • Dialogflow chatbot optimization
      • Sequential survey
      • Bot Training
      • Department Linking
      • More Information
    • Smart Reply
      • Bot Suggestions
      • Agent Assist Suggestions
      • Information
    • Automatic Translation
    • Multilingual
    • Google Search
      • Entities
      • Information
  • OpenAI
    • Synchronization
    • Settings
    • Training
  • ARTIFICIAL INTELLIGENCE
    • Human Takeover
    • Smart Reply
    • Optimal configuration for the chatbot
  • Tickets
  • Security
  • WhatsApp
    • 360dialog Account Setup
    • Templates
      • Language Codes
    • Twilio Account Setup
    • Fallback messages
    • More Information
  • Messenger
    • Instagram
    • More information
  • X (Twitter)
  • Telegram
  • Slack
    • Synchronization
    • Manually archive channels
    • Departments Linking
    • User Fields
    • Information
  • Zendesk
  • WeChat
  • Zapier
  • Progressive Web App
  • Keyboard Shortcuts

Notifications

34 views 0 November 11, 2022 Updated on October 16, 2023 rpaix-chat-team

To understand how notifications work in AIX and when they are sent, read the information below. If you think notifications need to be fixed, you’re probably just testing them incorrectly; please read the information below before asking for support.

  • Email Notifications
  • Push Notifications
  • Desktop Notification
  • Text Message Notifications
  • Sound Notifications

Was this helpful?

Yes  No
Related Articles
  • Keyboard Shortcuts
  • Progressive Web App
  • Setup and usage
  • Language Codes
  • Templates
  • Security

Didn't find your answer? Contact Us

Previously
Setup and usage
Up Next
Email Notifications
© 2023 rpaix.com. All Rights Reserved.