AiX provides powerful tools to assist you in the process of creating the chatbot.
- Activate AIX > Artificial Intelligence > Google > Dialogflow chatbot. If you have general or specific inquiries that require a definitive response, the Dialogflow chatbot is the best option. More details here.
- You can add or update Intents from the AiX conversation area by hovering the mouse over a message, opening the message’s menu, and selecting Send to Dialogflow.
- Activate Artificial Intelligence > Smart Reply. More details here.
- Activate the following OpenAI settings: Chatbot, Spelling Correction, Dialogflow spelling correction, Rewrite Message Button, and Generate User Expressions. More details here.
- Train your OpenAI chatbot with your own content, more details here.
- Set the value of Google > Dialogflow Intent detection confidence to 0.81.
- If your website receives traffic from multiple countries, consider activating the following Google options: Multilingual via translation, Automatic translation, Language detection.
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