- We cannot support Twilio or 360dialog configuration, including all related issues.
- We cannot provide support in getting your WhatsApp account or WhatsApp message template approved.
- WhatsApp conversations and messages are compatible with routing and queueing.
- If you are testing with the sandbox and after 72 hours you can no longer send messages to your phone number, you must link your phone number again to your sandbox.
- If you send chips, buttons, or select rich messages, with more than three options, you can use the whatsapp=”Your menu text” shortcode attribute to set the text of the WhatsApp message menu.
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