- You can activate the chatbot via API but sending a message with no text and payload { “event”: “activate-bot” }.
- Supported Chinese language is only Chinese – Simplified. Please use the Dialogflow language Chinese – Simplified (zh-CN) only. The language codes zh-HK and zh-TW will not work.
- The following details are sent to Dialogflow in the queryParams parameter when detecting an intent: conversation_id, user_id.
- To trigger the welcome event in Dialogflow CX, create an Event Handler and insert Welcome as Custom Event.
- AiX articles are synchronized automatically with the Dialogflow knowledge base.
- Use the JS variable SB_DIALOGFLOW_AGENT = “AGENT ID” to change the default Dialogflow agent, and replace “AGENT ID” with the project ID.
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