Agents can add new Intents and chatbot responses, and new training phrases to existing intents on the fly from the AIX admin area by moving the mouse cursor over a message and clicking the Dialogflow Intent icon. New Intents will also contain the responses, while the update of existing intents will add new training phrases only, but not new AIX bot responses. If you’re using Dialogflow CX, the chatbot responses will be added to the latest flow used in the conversation, if any, otherwise to the start flow.
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