If you’re using the Twilio sandbox, you can use pre-approved templates and replace variables with Chat.RPAiX ones. For example, Your{recipient_name}
code is {recipient_email}
.
If you’re using the Twilio sandbox, you can use pre-approved templates and replace variables with Chat.RPAiX ones. For example, Your{recipient_name}
code is {recipient_email}
.
Yes, you can use Twilio for sending template messages. Enter the template code into Chat.RPAiX > Settings > WhatsApp > Template fallback.
In Chat.RPAiX > Settings > WhatsApp > Cloud API settings > Business Account ID, enter your Business Account ID obtained from https://developers.facebook.com. Then, send the template through Chat.RPAiX to specific users.
Visit https://business.facebook.com, go to Left menu > Settings > More system settings > Accounts > WhatsApp accounts > Settings > WhatsApp Manager.
WhatsApp message templates are reusable message formats that you can use to notify users who have opted in to receive messages. They’re not for entering the original message content.
To enable the text message fallback, configure SMS settings in Chat.RPAiX > Settings > Notifications > Text message notifications.
You can use the text message fallback or WhatsApp message templates. These allow you to stay in touch with users who haven’t contacted you within the 24-hour window.
You have a 24-hour window from the time the user’s message is sent on WhatsApp to reply to it.
According to WhatsApp Business Policy, you cannot send outbound marketing or solicitation messages to end users. Users must initiate contact with you first.