When sending rich messages with more than three options, you can use the shortcode attribute whatsapp=”Your menu text” to set the WhatsApp message menu text for improved user experience.
When sending rich messages with more than three options, you can use the shortcode attribute whatsapp=”Your menu text” to set the WhatsApp message menu text for improved user experience.
If sandbox testing becomes inactive after 72 hours, you need to re-link your phone number to your sandbox account to resume testing.
Yes, WhatsApp conversations and messages are compatible with routing and queueing, allowing for efficient management and distribution among agents.
No, we do not offer support for getting WhatsApp accounts or message templates approved. You must follow WhatsApp’s guidelines and procedures for approval.
No, we are unable to provide support for Twilio or 360dialog configurations and related problems. Please refer to their respective documentation for assistance.