Yes, you can use the JavaScript code var SB_REGISTRATION_REQUIRED = true to disable mandatory registration on a specific page. Set it to true if you want to force registration instead.
Yes, you can use the JavaScript code var SB_REGISTRATION_REQUIRED = true to disable mandatory registration on a specific page. Set it to true if you want to force registration instead.
To remove the mandatory form, activate the welcome message in Settings > Messages > Welcome message.
Note that the welcome message delay doesn’t apply in the tickets area; the message is sent immediately.
Yes, there are dedicated APIs for the Tickets App available in the API section.
Most of the settings are compatible, but not all. Dashboard settings, pop-up messages, and certain features may not be compatible.
Tickets share similarities with chat conversations and messages. The primary distinction is in the front-end panel used to manage them.
To display the tickets area, add the following script to your page and append the attribute &mode=tickets to the script URL, like the following:
<script id="chat-init" src="https://chat.rpaix.com/account/js/init.js?id=65895623&mode=tickets"></script>.
Alternatively, you can show the tickets area by using the code <script>SB_TICKETS = true;</script> on any page with the chat.