Archiving a conversation in Chat.RPAiX also archives the linked Slack channel.
Archiving a conversation in Chat.RPAiX also archives the linked Slack channel.
No, only archiving channels is supported; deleting or leaving is not possible.
Yes, the Slack app supports email piping and messaging apps.
Yes, you can use the Slack command /archive to archive a conversation from Slack.
No, if the chatbot knows the answer, no messages are sent to Slack. Human takeover activates Slack messaging.
Yes, push notifications are compatible; agents’ Slack messages trigger push notifications for users.