The number of agents you can have depends on the subscription plan you’ve chosen for Chat.RPAiX. Different plans may have varying limits on the number of agents you can add to your account.
The number of agents you can have depends on the subscription plan you’ve chosen for Chat.RPAiX. Different plans may have varying limits on the number of agents you can add to your account.
To restrict access for certain agents, assign different roles or permissions within the Chat.RPAiX admin area. This ensures that agents can only access and modify the areas relevant to their responsibilities.
Yes, agents with the appropriate permissions can reset user passwords from within the admin area. This allows for password recovery and account security for users.
To view online users and receive online user notifications, follow these steps:
New users are automatically updated and displayed in the user table in real-time. This allows you to keep track of user activity without manual updates.
Yes, in the WordPress version of Chat.RPAiX, an admin account is created upon plugin activation. This admin account uses the same username and password as the logged-in user.
In Chat.RPAiX, there are two agent types: Agents and Admins. Admins can create new Agents, access the settings area, and manage users and conversations. Agents, on the other hand, can manage only users and conversations.
Agents can be managed from the Users area. Agents are users who can log in to the admin area and respond to all conversations. There are two types of agents: Agents and Admins. Admins can create new Agents and have access to the settings area, while Agents can manage users and conversations.